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Livingdocs

Livingdocs

Livingdocs is a newer CMS targeting the German-speaking world, with a comparatively modern interface featuring "Google Docs"-like collaboration, at the expense of front-end capabilities and print integration

  • Modern architecture with an easily customisable editorial environment, including a DAM and some planning functionality
  • Targeted mainly at news organizations that have multiple publications, and a reasonably sized technical team to take care of customizations, willing to focus on developing their own front ends
  • Key customers include Neue Zürcher Zeitung, Süddeutscher Verlag, Handelsblatt

Likely fit

Livingdocs is well suited to Mid-sized Chains of News Organizations, who have a strong in house technical team but favor leveraging their development effort into control over their audience facing front end. Since Livingdocs offers no front end (and no advertising, subscription, or paywall services), the platform is unlikely to be a good fit to Micro or Small Publishers.

At a glance

Primary Customer Fit

Mid-Sized Chain Of News Organizations

Secondary Fit

Mid-Sized Independent News Organizations

Most Active Geographies

EMEA

Official Support Hours

The vendor says "24/7" but is unclear on what channels this refers to

Officially Supported Languages for User Interface

DE, EN, FR, IT

Third-party Language Support Available?

No

License Model

Monthly Subscription Fee based on number of users, depending on number of users € 11 - € 72 per seat per month; additional hosting/support cost for SaaS; median implementation cost ~€100k

Scope Summary

Complete editorial environment, but without visitor facing front-end, suitable for publishers in EMEA

Tech Base

SaaS Model with Azure Hosting included

Cloud Model

SaaS

Headquarters

Zürich, Switzerland

Head Count

24

What customers say

  • Editorial staff seem to welcome a comparatively easy-to-use collaborative news room environment
  • Clean modern architecture allows for sandboxed customization
  • Steady platform evolution with frequent releases bodes well for future innovation
  • Has no front-end or print integration, and therefore works best when supported by a reasonably sized in-house technical team
  • The vendor itself will not help with your front end development, and holds only very small partner network to outsource this work
  • Because the company is relatively small, customers report they aren't always as quick to take on board feature requests as they'd like, and tends to prioritize the wishes of larger customers

Background

  • Livingdocs was founded in 2015 in Zürich, Switzerland, launching with their first major customer, NZZ (the Neue Zürcher Zeitung), who subsequently invested in the company (though the majority of shares is still held by the two founders, Gabriel Hase and Lukas Peyer).
  • Livingdocs' core ambition was to deliver "Google Docs for the newsroom", with a clean and modern interface that allows editors to collaborate and comment on articles. This has expanded into a more elaborate environment that also includes DAM capabilities. Most users will work from customizable dashboards that also allow basic planning features based on tasks (which can, for instance, be organized as a Kanban board). Customers report that editorial staff is very comfortable with the interface, and generally prefer to work in the Livingdocs editor, rather than an external word processor.
  • Early customers will often still run Livingdocs themselves (on-premises or on cloud), and have in many cases extensively extended the core system, working closely in co-development with Livingdocs, the company. However, Livingdocs is now shifting more towards a SaaS model; and is also migrating from Angular to the Vue JavaScript framework. With this development, extending the core platform is also becoming more productized, and it's relatively easy to customize the offering without touching the core code. Although this will still, in most cases, require developer resources, customers can likely keep up with Livingdocs' frequent release schedule without breaking their customizations.
  • Livingdocs focuses on the editorial environment, and exposes the content through APIs to your custom front end. As a headless system, this means customers have full control over the front end; however, Livingdocs doesn't provide resources to develop these (the company has a nascent partner network of companies who can provide such services). Livingdocs customers tend to have their own in-house development staff, and cite the main advantage comes in shifting focus to audience facing technology.
  • As have other systems, Livingdocs has recently integrated AI functionality in its editor; however, interestingly, this has been done as a plugin, which means customers should have full control over which third party services to use for this (or to develop their own).
  • While the product is popular in the DACH (Germany, Austria, and Switzerland) area of Europe, it has not yet made major inroads elsewhere. Staff is steadily but slowly expanding, and as a result the evolution of the platform isn't always as rapid as customers would like to see.

套件涵蓋範圍 (根據供應商回報內容)

核心平台,即產品隨附平台 (是/否/Beta 版) 外掛程式 (是/自訂/第三方)
內容生命週期:建立/分類/編輯/核准/發布/重新利用/封存/丟棄
基本數位/語音/媒體資產管理
支援紙本發布
第三方
簡易社群媒體重新發布
自訂
選用模組:表單/意見調查/社交小工具/其他
第三方
連結器資料庫 (OOTB 連結器、API 等)
套裝組合 CDN (含分散式阻斷服務防護)
使用者註冊
訂閱管理與發布 (數位)
訂閱管理 (紙本)
個人化
廣告管理 (數位)
廣告管理 (紙本)
行動應用程式管理
站內搜尋
內容和指派項目規劃
影片管理/OVP
音訊管理/Podcast 製播
資料視覺化圖像
第三方
分類廣告
留言/社群功能/
第三方
電子報製作與管理
第三方
通知與快訊
A/B 測試
自訂
搜尋引擎最佳化
多出版品管理 (變數繼承)
複雜版面配置與子網站/子區段複製
AR/VR 服務
公開說明文件
線上使用者/合作夥伴論壇
定期使用者群組會面
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